This free e-book highlights the issue around high turnover rates in social care and gives 3 short term wins and 3 long term strategies to start seeing improvements in the retention of your staff.
|| Free E-Book|| Changing the way you search and target potential applicants can change the quantity and quality of your pool, often improving your options.
||6 minute read|| Growing numbers of companies are coming to recognise the benefits of customer-centric strategies: higher revenues, lower costs, and stronger employee and customer loyalty. In the effort to transform customer journeys and refine direct interactions with clients, however, many companies overlook the need to engage the whole organisation, including its support functions, in a customer-centric transformation.
So you’ve had your job interview, it went pretty well and now you don’t know what to do next. Well, we do: send a follow-up email!
|| 12 minute read || Analysis of high-stakes transformations reveals a few pragmatic lessons that increase the odds of meeting the organisation’s objectives.
|| 2 minute read || More often than not, you will not be the only candidate applying for a role. In most cases your resume lies on a stack with hundreds more. So how do you make sure your application stands out from the rest?
|| 3 minute read || An empowered consumer environment presents a unique opportunity for organisations in the sector, particularly those that are nimble, innovative and able to consistently identify the right frontline staff. How this is done, ironically enough, can be explained by how Donald Trump stunned the world by becoming the 45th President of the United States of America.
|| 3 minute read|| The care sector is evolving and more providers want, and need, to know more about their applicants than work experience and education alone. Behavioural screening has the answers.
We are excited to have Angela Jones join our team as a Client Support Specialist. With her extensive customer service and account management experience plus her friendly and bubbly nature, Angela makes sure our clients have all the support they need for maximum success with our tools and services.
|| 2 minute read|| In this period of great change, it’s vital your staff align with the organisation’s values and strategies, have the skills required for your needs today, but also to provide value as your organisation adapts into the future. Care organisations are changing with the sector and with change often comes restructure and redundancies.