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An NHS England, 2014 commissioned report from Dr Jeremy Dawson of Sheffield University to look at the international research evidence on the links between staff engagement and patient experience. It demonstrates the evidence base across a range of studies from the UK and elsewhere, to find that there are clear links between improved staff engagement and better care for patients. Good HR practice and, in particular staff engagement, should therefore be seen as integral to overall objectives for the organisation, not a separate HR initiative.
Read the full report here